At Rachel Repairs, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and other information you provide to us when filling out forms or contacting us.

  • Transaction Information: Details related to the services you request and payment method (We only accept Cash on Delivery (COD)).

  • Usage Information: Information about how you interact with our website, including your browsing behavior.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage your requests and services.

  • To communicate with you regarding your inquiries or orders.

  • To improve our services, website functionality, and customer experience.

  • To send you updates, promotions, or newsletters (if you have opted in).

3. Data Protection and Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

4. Sharing Your Information

We do not share your personal information with third parties, except as necessary to fulfill your service requests, comply with legal obligations, or protect our rights.

5. Opt-Out Instructions

You can opt-out of receiving promotional emails from us by following the “unsubscribe” instructions included in each email. If you prefer not to receive further communications, please email us at [email protected] and we will remove you from our mailing list.

6. Retention of Data

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be revised accordingly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: